Privacy policy and cookies

1. General provisions

This privacy policy explains how SIA HomeMed & Care (hereinafter ‘we’ or ‘the controller’) collects, processes and stores your personal data when you use our website and services.

We are committed to protecting and respecting your privacy in accordance with the General Data Protection Regulation (GDPR) and the applicable laws of the Republic of Latvia.

2. Personal data processing

We may collect and process the following data:

• Identification data (first name and surname);
• Contact information (email address, telephone number and home address for service delivery);
• Health data (only to the extent required to provide a specific home-care service and on the basis of your explicit consent);
• Payment information (for invoicing and payment).

Data is processed to provide services, fulfil contractual obligations, support customers and carry out marketing activities (only with separate consent).

3. Data retention and security

Your personal data is retained only for as long as necessary to achieve the purposes of processing or for the retention periods required by law (for example, accounting requirements).

We use appropriate technical and organisational measures to protect your data from unauthorised access, loss or destruction.

4. Cookie policy

Our website uses cookies to improve your experience and ensure that the website functions correctly.

Cookies are small text files stored on your device.

You can manage cookie settings in your browser.

5. Your rights

Under the GDPR, you have the following rights:

• Access your data;
• Request correction or deletion of your data;
• Object to or restrict data processing;
• Data portability;
• Withdraw previously given consent.

To exercise your rights, please contact us at info@homemed.lv.